Contact Information

M.a.d Ndustries

If you need to contact us about an order, product, or general enquiry, we’re happy to help.

How to Contact Us

The best way to reach M.a.d Ndustries is via our Instagram, Facebook page or through our Shopify store messaging system.

Please include:

• Your order number (if applicable)

• A brief description of your enquiry

This helps us respond as quickly as possible.

Response Time

We aim to respond to all enquiries within 1–3 business days.

During busy periods, sales events, or public holidays, response times may be slightly longer.

Order & Product Enquiries

For questions about:

• Product compatibility

• Custom orders

• Shipping or tracking

• Faults or damage

Please contact us before installation or use where possible, and include photos if relevant so we can assist efficiently.

Abuse or Unreasonable Conduct

We are a small, family-run business and ask that all communication remains respectful.

We reserve the right to cease communication where messages are abusive, threatening, or unreasonable.

Business Location

M.a.d Ndustries operates from Western Australia, Australia.